help
Most Frequently Asked Questions
- When will I receive my contributions?
- I forgot my username and password. What should I do?
- Do I open a Upromise account in my name or my child's name?
- How do I register my grocery or drugstore card?
- How do I unsubscribe so that I stop receiving email from Upromise?
- Why can't I access the site of a Upromise Online Merchant?
Frequently Asked Questions By Category
General
How does Upromise help my family save for college?
What is the difference between a Upromise account and a 529 account?
Can I save with Upromise even if I don't have a child?
My Account
I forgot my username and password. What should I do?
How do I change my existing membership information?
How do I add a future student and can I save for more than one student?
How do I invite Family & Friends to help me save for college?
When are the contributions in my Upromise account transferred to my 529 account?
How to Save
How do I get college savings with Upromise?
How do I register my credit cards? Can I enter my spouse's credit cards?
How do I register my grocery or drugstore card?
How can I get college savings by shopping online?
How to Redeem
What is the Upromise monthly transfer for High-Yield Savings Accounts (HYSA)?
When do Upromise monthly transfers occur for High Yield Savings Accounts (HYSA)?
Is my Upromise account the same as a 529 account?
Turbosaver
Can I install TurboSaver on my computer?
How does Upromise TurboSaver work?
Are all Upromise Online Shopping Partners compatible with TurboSaver?
How can I uninstall Upromise TurboSaver?
Technical
Do I need special software to participate in Upromise?
Why does Upromise use cookies?
